Revenue Optimization & Essential Analytics Software for Tax Firms

TaxRMS is the revenue optimization, and analytics software that your tax business has been in need of.

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Tax RMS: Actionable decision making, for informed business owners.

Tax RMS is a Revenue Management Solution designed specifically for the retail tax preparation industry to increase revenue & production across the board.

At its most basic, Tax RMS provides daily detailed analytical reports that offer critical insight into the overall production of an individual tax preparer, an individual tax office and your entire business. These reports allow business owners to make the most informed business decisions within the extreme time crunch of the tax season; as opposed to waiting until after the tax season for the usual post-mortem analysis. Tax RMS can build upon, customized & expanded to implement a complete Point Of Sale (POS), Customer Relations Management (CRM), Client Engagement Agreement, Accounts payable/receivable, punch clock for hourly employees, intra/inter-office messaging and more.

What's Included

Revenue Optimization

Identify your tax and accounting firm’s challenges in maximizing revenue and operational inefficiencies.

Revenue Analytics

Expose the missed opportunities using real-time insights, predictive trends, and strategic planning.

Revenue Management

Uncover underutilized services and client engagement gaps, by implementing dynamic pricing models, service bundling strategies, and personalized client approaches.

Point-of-Sale Integration

Merge your sales and transaction data from various points of sale into a unified system, enhancing accuracy. This integration eliminates manual data entry, reducing errors and saving your team and clients time.

Tax Software Integration

Pull in tax-related data directly, providing a comprehensive overview of each client’s tax situation and history. Empowering your team to offer personalized tax advice, timely reminders, and targeted services.

CRM

Centralize client information, communication history, and tax-related data, eliminating data silos and enhancing the accuracy of client interactions. The CRM system empowers your tax business to deliver exceptional service, cultivate long-lasting client relationships, and drive sustainable growth through improved efficiency and client satisfaction.

TaxRMS Essential

Start your day with all the information you need to determine the health of your tax business with TaxRMS Essential Software. Compatible with TaxRMS Tax Preparation Software & our current tax software partners, get daily analytical reports into all aspects of your business; sent automatically to you at the start of each day. Constantly updated current data, is continually compared to historical data, providing users with insight into individual tax preparer performance, branch office performance and all the way the way up to overall company performance.

Mobile/Web Client Portal

Document Upload

This solution eliminates the need for physical paperwork and simplifies the document-sharing process. By providing a secure and easy-to-use platform for clients to upload tax-related documents.

Live Chat

Enhance client support and engagement through Live Chat with Tax Professionals. This service provides instant access to expert advice without the need for in-person meetings or lengthy phone calls. By enabling real-time communication, quick problem-solving, and personalized guidance

E-signatures*

This solution eliminates the need for physical signatures, saving time and resources. By offering a secure and electronically verifiable way for clients to sign and submit forms, you simplify administrative tasks, expedite tax preparation, and enhance the overall client experience, all while maintaining adherence to regulatory requirements set by the IRS.

Final Tax Return

Uncover underutilized services and client engagement gaps, by implementing dynamic pricing models, service bundling strategies, and personalized client approaches.

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ANALYTICAL REPORTS PREPARED

Here is a sampling of the reports offered in TaxRMS Essential:

Pre-Season Reports

Preparer 2 Year Comparison: A report showing the total final fee & client production of all tax preparers compared to the previous year. Know exactly how your revenue producers faired before your negotiations

Lost-Client Analysis: Using historical data, immediately determine client retention & “loyalty factor” by office and/or by preparer. Who was the best office/preparer that lost the fewest amount of clients from previous year, to who was the worst office/preparer. Easily compare to company average; critical information especially if you plan on re-hiring a tax preparer.

Mid-Point of Earnings: For the previous season, shows the mid-point of earnings date & fees generated for the company, compared to the the mid-point of earnings date & fees generated for branch offices. Gain insight into the busy and slow periods of your branch offices which allows for tailored business decisions on an office by office basis.

 
Client Average Age: Determine the average age of your company’s clientele. Compare to the Average age of the clients of each branch office to quickly determine office rankings. Above average age offices tend to indicate a lack of new clients being generated.
Daily Reports
Daily Office Snapshot: A complete snapshot of your tax business by day separated by branch office. Total gross fees, new & repeat clients, balances due, balances paid & average fee charge by branch office. Compare to daily average to quickly ascertain office rankings for the day.

Daily Total Fees By Preparer: A daily report listing all tax preparers and their overall billing for the day.

Daily Preparer Cumulative Report: A daily report that shows the cumulative production of tax preparers, separated by branch office. Shows cumulative production for: Repeat Clients, new clients, total clients, total fees, balances due & more. A useful report to share with tax preparers to keep them appraised of their current production.

Daily Office Cumulative Comparison: A daily report that shows the total cumulative company production separated by branch office, compared to 2 years historical data. Shows cumulative production for each branch office by fees/cash collected/average fee, change in total fees/cash collected/average fee, percentage of change of fees/cash collected/average fee. Easily compare to company average to determine who is performing, at, above or below company average.

Daily Client Source Comparison & Rankings: A daily cumulative report giving you complete insight into the makeup of your company's clientele; broken down by branch office and compared to the previous year’s historical data. Shows total clients for previous year compared to total clients for current year, change in total clientele, and multiple categories of repeat & new clients. Office rankings shows the percentage make up of new, repeat & total clients compared to company average. Quickly ascertain where every office stands in every category of client.

Preparer 2 Year Comparison: The same pre-season report as a daily cumulative report. It shows the fee & client production of all tax preparers compared to the same time the previous year. Know exactly where your revenue producers rank compared to last year.

New/Repeat/Total Clients by Week: Daily cumulating bar graph report showing New/Repeat/Total clients generated by week compared to historical data. Prepare yourself and your team to deal with approximate client traffic. Know when you might need to hire extra staff or cut back on staff. Know at a glance if your business is on pace to be at, above or below your previous weekly production.

Fee/Cash Collected Cumulative Comparison by Week: Overall company production of Fees/Cash Collected in a cumulative report, compared to historical data. Know exactly where your bottom line stands compared to last year. Get a snapshot of the week you are up against. See production of fees/cash collected on a daily basis compared date to date & day to day for that week.
Post-Season Reports
Preparer 2 Year Comparison: A final report showing the total fee & client production of all tax preparers for the current year compared to the previous year. Know exactly how your revenue producers faired & be prepared

Lost-Client Analysis: Like the preseason report, a final report showing “loyalty factor” of each office and/or by preparer for the current season.

Mid-Point of Earnings: For the current season shows the mid-point of earnings date & fees generated for the company, compared to the the mid-point of earnings date & fees generated for branch offices. Gain insight into the busy and slow periods of your branch offices which allows for tailored business decisions on an office by office basis.

Client Average Age: Determine the average age of your company’s clientele for the current season. Compare to the Average age of the clients of each branch office to quickly determine office rankings. Above average age offices tend to indicate a lack of new clients being generated.
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